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img_line2 Shipping & Returns
 

Shipping & Returns

Custom-designed items and other made-to-order items cannot be returned or exchanged. Items that are custom are notated as such in the product descriptions.

For non-custom items EV Assemble strives to provide our customers with the highest quality merchandise and an unparalleled shopping experience. If you are not completely satisfied with your non-custom item, you may return it, for a refund, exchange, or store credit. Returned items must be unused, in their original condition and their original packaging.

Simply call us within 14 days of receipt of the item and we will issue you a Return Authorization Number (RA#), which is valid for 10 business days. Upon receipt of your approved return, EV Assemble will either issue a refund for the purchase price of your item(s) to the credit card used for your purchase or ship the item you selected in exchange. Please note that shipping charges cannot be refunded by EV Assemble; all shipping charges are the customer's responsibility. We encourage you to send all returns via insured mail for protection against lost or damage.

If you return an item after the 10 business day window, without a RA#, and/or EV Assemble suspects an item has been used, the merchandise will be shipped back to you at your expense. Also, if you choose to return an item that was shipped to you free of charge, you will receive a refund for the item抯 purchase price minus the appropriate shipping costs as outlined on our Shipping Methods and Charges section.

You can email Customer Service or contact our staff via online server in website, Skype: evassemble.

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Specials  [more]

KP-J(240W) 36V 12S LiFePO4 5A Charger
KP-J(240W) 36V 12S LiFePO4 5A Charger
$36.00  $32.00
Save: 11% off
KP-W(120W) 12V 4S LiFePO4 6A Charger
KP-W(120W) 12V 4S LiFePO4 6A Charger
$25.00  $21.00
Save: 16% off
 
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